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We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
Xfinity has the WORST customer service, period! I ordered the Xfinity internet service online in 12/2022. My order got canceled for no particular reason. Then I called their customer service line on 01/17/2023 to order again. The customer service representative whose name is Arthur helped me with the order. Then he tricked me into switching my ...
We have lots of options to cover them all we have a great page set up for our customers. Check out our Contact us page to see all of them. Our number to call customer care is not shown but you can request a call if you want to call you can reach us at 1-800-Xfinity (1-800-934-6489). 2. 0.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
However, I'd like to share my recent experience with Xfinity customer service to find a resolution. Yesterday, I called Xfinity customer support and was put on hold for 45 minutes. During this time, I worked my way through the automated message system, which made it clear that the intention was to divert me from speaking to a real person.
Click "Sign In" if necessary. • Click the "Direct Message" icon (top right corner) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.
Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the ...