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You've installed Windows 11 to your PC that has McAfee software installed. You want to install Windows 11 and want to know if your McAfee software will work correctly on this Windows version. NOTE: If you've installed Windows 11 and have issues with your McAfee software, contact Customer Service.
You might see a problem on the McAfee website when you try to download or install a McAfee product on your Windows PC or Mac. To fix this problem and get your software downloaded, click the most relevant option, below:
The steps below show you how to remove your McAfee app from a Windows PC. IMPORTANT: If your McAfee app came preinstalled on your PC, you must activate your subscription before you remove your app.
The steps below are for Windows 11, 10, and 8.1 devices. Windows 8.0, 7. X, and earlier aren’t supported. Go to protection.mcafee.com and click Get started. Type the email address and password for your McAfee account, then click Sign in. Scroll down to the Device section: Select the Antivirus tile.
How to find the version of McAfee software installed on your Windows PC. Your McAfee software for Windows looks similar to one of the pictures below. To find the version of your product, follow the steps below the relevant picture: Newer versions of LiveSafe or Total Protection (16.0.103 or later) look like this:
You might see an Installation incomplete error when you try to install a McAfee app such as LiveSafe or Total Protection on your Windows computer. If you see this message, the installation has failed and you'll need to fix the cause of the error before you can install your McAfee software.
For successful installation, make sure that your PC meets or exceeds the minimum requirements listed in McAfee system requirements for Windows, Mac, and Linux. TIP: Your McAfee software requires a system with a minimum of 1 GHz X64 processor, 1 GB free drive space, and 2 GB RAM.
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If installation fails, restart your PC, then run the McAfee Pre-Install Tool. Read this article to learn how.
Download a free trial of McAfee Antivirus Total Protection today! Protect your devices from the latest online threats. Scan and block viruses, ransomware, malware, spyware and more, and enjoy full access to Total Protection features like web protection, password manager, and ID theft protection.