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  2. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    Admin assistants in some offices may be charged with monitoring and recording expenditures. Duties may range from creating spreadsheets to reporting expenses to an office manager. As such, some administrative assistants may be required to be knowledgeable in office bookkeeping software, such as Microsoft Excel .

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  4. Society for Human Resource Management - Wikipedia

    en.wikipedia.org/wiki/Society_for_Human_Resource...

    The Society for Human Resource Management ( SHRM) is a professional human resources membership association headquartered in Alexandria, Virginia. SHRM promotes the role of HR as a profession and provides education, certification, and networking to its members, while lobbying Congress on issues pertinent to labor management.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

  6. Microsoft Office shared tools - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_shared_tools

    Microsoft Graph supports many different types of charts, but its output is dated. Office 2003 was the last version to use Microsoft Graph for hosting charts inside Office applications as OLE objects. Office 2007, specifically, Excel 2007 includes a new integrated charting engine and the charts are native to the applications.

  7. Microsoft Office XML formats - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_XML_formats

    The Microsoft Office XML formats are XML -based document formats (or XML schemas) introduced in versions of Microsoft Office prior to Office 2007. Microsoft Office XP introduced a new XML format for storing Excel spreadsheets and Office 2003 added an XML-based format for Word documents.

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