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  2. Society for Human Resource Management - Wikipedia

    en.wikipedia.org/wiki/Society_for_Human_Resource...

    The Society for Human Resource Management ( SHRM) is a professional human resources membership association headquartered in Alexandria, Virginia. SHRM promotes the role of HR as a profession and provides education, certification, and networking to its members, while lobbying Congress on issues pertinent to labor management.

  3. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  4. Human resource management - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management

    t. e. Human resource management ( HRM or HR) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer's strategic objectives.

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. You can save big on gas during Walmart+ Week: Members ... - AOL

    www.aol.com/lifestyle/you-can-save-big-on-gas...

    During Walmart+ Week, you'll score up to 20% Walmart Cash with Walmart+ Travel, a free three-month trial of Walmart+ InHome (which is when a trusted Walmart associate brings your delivery into ...

  8. The household gadgets you need to make everyday life easier ...

    www.aol.com/lifestyle/the-household-gadgets-you...

    Egg Pod Microwave Egg Cooker. This gizmo is here to take the guesswork out of hard-boiled eggs — no "yolk." Just place your eggs into the pod, add the specified amount of water and pop it in the ...

  9. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    Competence (human resources) Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be ...

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