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• Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access. • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.
Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk.
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You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
A strong password is your first line of defense against intruders and imposters. Here are some helpful tips on creating a secure password so you can make sure your information remains safe. Create a strong password • Use unique words - Don't use obvious words like "password". • Have 12 or more characters - Longer passwords are more secure.
Once you've secured your account and changed your password, it should help to resolve the additional issues with your account. Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem.
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