Ads
related to: data content manager job description example customer service resume
Search results
Results From The WOW.Com Content Network
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
ECM, as an umbrella term, covers document and web content management, search, collaboration, records management, digital asset management (DAM), workflow management, and capture and scanning. It manages the life cycle of information, from initial publication (or creation) through archival and eventual disposal.
Data analysis is the process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting decision-making. [ 1] Data analysis has multiple facets and approaches, encompassing diverse techniques under a variety of names, and is used in different business, science ...
Database marketing. Database marketing is a form of direct marketing that uses databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes. The method of communication can be any addressable medium, as in direct marketing .
Analytical CRM systems use techniques such as data mining, correlation, and pattern recognition to analyze customer data. These analytics help improve customer service by finding small problems which can be solved, perhaps by marketing to different parts of a consumer audience differently. [22] For example, through the analysis of a customer ...
The concept of data management arose in the 1980s as technology moved from sequential processing [ 2] (first punched cards, then magnetic tape) to random access storage . Since it was now possible to store a discrete fact and quickly access it using random access disk technology, those suggesting that data management was more important than ...
Customer data management. Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM includes a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data.
Ads
related to: data content manager job description example customer service resume