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2. Information systems technician - Wikipedia

   en.wikipedia.org/wiki/Information_systems_technician

   Information systems technicians schedule information gathering for content in a multiple system environment. Information systems technicians are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs often are also tasked to investigate, troubleshoot, and resolve end-user problems.

3. Application analyst - Wikipedia

   en.wikipedia.org/wiki/Application_analyst

   Application analyst. In the US, an application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it ...

4. Computer repair technician - Wikipedia

   en.wikipedia.org/wiki/Computer_repair_technician

   A computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.

5. Information technology - Wikipedia

   en.wikipedia.org/wiki/Information_technology

   Information science. Information technology ( IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system ( IT system) is generally an information ...

6. Systems analyst - Wikipedia

   en.wikipedia.org/wiki/Systems_analyst

   Systems analyst. A systems analyst, also known as business technology analyst, is an information technology (IT) professional who specializes in analyzing, designing and implementing information systems. Systems analysts assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors ...

7. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...