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2. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement ( SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [ 1] The most common component of an SLA is that the services should be provided to the customer as agreed ...

3. Master service agreement - Wikipedia

   en.wikipedia.org/wiki/Master_service_agreement

   A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements . A master agreement delineates a schedule of lower-level service agreements, permitting the parties to quickly enact future ...

4. Terms of service - Wikipedia

   en.wikipedia.org/wiki/Terms_of_service

   End-user license agreement; Free-software license; Glossary of legal terms in technology. Good faith (law) Internet privacy; License manager; Comparison of free and open-source software licences; Shrink wrap contract; Software asset management; Standard form contract

5. Statement of work - Wikipedia

   en.wikipedia.org/wiki/Statement_of_work

   A statement of work ( SOW) is a document routinely employed in the field of project management. It is the narrative description of a project's work requirement. [ 1]: 426 It defines project-specific activities, deliverables and timelines for a vendor providing services to the client. The SOW typically also includes detailed requirements and ...

6. Fee-for-service - Wikipedia

   en.wikipedia.org/wiki/Fee-for-service

   Fee-for-service. Fee-for-service ( FFS) is a payment model where services are unbundled and paid for separately. [ 1] In health care, it gives an incentive for physicians to provide more treatments because payment is dependent on the quantity of care, rather than quality of care. However evidence of the effectiveness of FFS in improving health ...

7. Get help with your AOL billing questions - AOL Help

   help.aol.com/articles/account-management...

   You pay for your AOL service in advance, so each month you pay for the next month’s service. At the same time, we’ll add on any charges you acquired since your last bill, such as connection surcharges or subscription fees. If you’re on the Free AOL plan, you're still assigned a billing date even though there are no monthly fees.