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Try contacting your email provider to see if they can help you recover access to your email account. If that worked, follow the steps to reset your password. If that didn’t work, try finding your account on a device you’ve used to log in before.
If you received a Facebook password reset email that you didn't request, it's likely that someone accidentally entered your email or username when attempting to log into their account. This often happens if you have a popular username or email.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
Recover your Facebook account if you can't access your account email address or mobile phone number
The Facebook account recovery code scam starts with an email designed to look like an official notice from Facebook’s Security Team. The message will claim that someone attempted to reset or change your account password without authorization.
You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn’t you. If the email associated with your Facebook account has changed, you can reverse this.
If you've turned on two-factor authentication, you can get 10 recovery login codes to use when you're unable to use your phone. Once you have your recovery codes, you can use one in place of your authenticator code when logging in.
If you've turned on two-factor authentication, you can get ten recovery login codes to use when you're unable to use your phone. Once you have your recovery codes, you can use one instead of your authenticator code when logging in.
Recover your Facebook account if you can't access your account email address or mobile phone number. Finish creating your Facebook account and confirm your email or mobile number. Troubleshoot login with a phone number on Facebook.
Users report receiving emails from a legitimate Facebook address with password recovery codes they did not ask for. The first instinct after getting a suspicious-looking email with a password recovery code is to delete it – dismiss it as a scam and certainly not click on any links within.