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Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Job duties Admin assistants perform clerical duties in nearly every industry. Some administrative assistants, like those in the legal industry, may be more specialized than others. Most administrative assistant duties revolve around managing and distributing information within an office. This generally includes answering phones, taking memos and maintaining files. Administrative assistants may ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
A customer profile is a detailed description of any particular classification of customer which is created to represent the typical users of a product or service.
Rural letter carriers are United States Postal Service and Canada Post employees who deliver mail in what are traditionally considered rural and suburban areas of the United States and Canada. Before Rural Free Delivery (RFD), rural Americans and Canadians were required to go to a post office to get their mail.
Office administration (shortened as Office Ad and abbreviated as OA) is a set of day-to-day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is ...
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