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  2. Retail leasing - Wikipedia

    en.wikipedia.org/wiki/Retail_Leasing

    A retail lease is a kind of commercial lease in premises that are wholly or predominantly used for retail shop businesses. These leases attract additional protections under the law, so it is important to choose what type of lease the business is entering into. Leasing lawyers are specialists in the field of leasing and may be consulted for ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  4. Point of sale - Wikipedia

    en.wikipedia.org/wiki/Point_of_sale

    Marketing. The point of sale ( POS) or point of purchase ( POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the ...

  5. Anchor tenant - Wikipedia

    en.wikipedia.org/wiki/Anchor_tenant

    They are typically located at the ends of malls, sometimes in the middle. With their broad appeal, they are intended to attract a significant cross-section of the shopping public to the center. They are often offered steep discounts on rent in exchange for signing long-term leases in order to provide steady cash flows for the mall owners.

  6. Branch (banking) - Wikipedia

    en.wikipedia.org/wiki/Branch_(banking)

    Former Bank of Montreal branch in Ottawa, now a historical building. Current Bank of America branch in Porter Ranch, Los Angeles, California. A branch, banking center or financial center is a retail location where a bank, credit union, or other financial institution (including a brokerage firm) offers a wide array of face-to-face and automated services to its customers.

  7. Outlet store - Wikipedia

    en.wikipedia.org/wiki/Outlet_store

    Outlet store. An outlet store, factory outlet or factory store is a brick and mortar or online store where manufacturers sell their merchandise directly to the public. Products at outlet stores are usually sold at reduced prices compared to regular stores due to being overstock, closeout, returned, factory seconds, or lower-quality versions ...

  8. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  9. Cash and carry - Wikipedia

    en.wikipedia.org/wiki/Cash_and_carry

    Cash and carry is a form of trade in which goods are sold from a wholesale warehouse operated either on a self-service basis or on the basis of samples (with the customer selecting from specimen articles using a manual or computerized ordering system but not serving themselves) or a combination of the two. Customers (retailers, professional ...