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Top Customer Requests. Quick Service Links. Find answers to common issues and questions regarding WM products, services, schedules, account management and more.
With our new online customer support platform, you will have access to a variety of self-service options, including: Support Content Library. WM’s support site has continuously-updated content designed specifically to help you resolve common issues that may occur during service. Live Chat.
WM is the leading provider of comprehensive waste management, offering services such as garbage collection, recycling pickup and dumpster rental.
Customer Service Chat To begin chat, please provide some information. Please do not provide any credit card information, security code or CVV within this message.
Learn about your services, including pickup schedule, weather alerts, container repairs or reporting a missed pickup.
WM, formerly known as Waste Management, is North America's leading provider of comprehensive environmental solutions. Our simple and intuitive account management tools let you pay your bill online, enroll in autopay, set notification preferences and more! Log in to My WM now.
We'll work with you to customize a program that fits your schedule, budget and environmental demands – including all regulatory compliance. And we back it all with our Service Guarantee. Just ask our more than 2,000,000 customers! Products and Services
From waste pickup to recycling, Waste Management offers many services. Learn how to add, change or get guidelines on our services.
Residential Property Management. WM provides the best residential trash and recycling services for your neighborhood. Learn more about our waste solutions for home.
Report a missed pickup for your business. Log in to My WM and visit “ My Services ” to see your most recent pickup. If we were unable to complete your pickup, a message with the reason will display. In some cases, WM Smart Truck℠ video may be available to confirm service.