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OnePlus' customer support has been the subject of criticism. In 2017, the company increased the number of customer service staff and set up customer service and repair centers in Asia, Europe, and the United States, greatly improving turnaround times for repairs and other issues. [53]
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OnePlus One. The company's first product was the anticipated OnePlus One. It was unveiled on 22 April 2014, and was claimed as the "2014 Flagship Killer". [1] The smartphone had comparable, and in some ways better, specifications to other flagship phones of the year, while being sold at a significantly lower price at $299 for the 16 GB version or $349 for the 64 GB version.
In December 2014, the One was released in India exclusively through Amazon; invites were still necessary to purchase the device outside special promotions, which have been held occasionally since its launch. [21] OnePlus also announced plans to establish a presence in the country, with plans to open 25 official walk-in service centres across India.
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Both phones have a metal/glass construction, with an anodized aluminium frame and Gorilla Glass 5 on both the front and back. The OnePlus 7 opts for a more conservative design with a notch, resembling the 6T, while the OnePlus 7 Pro has a near-full screen curved display with an 88.1% screen-to-body ratio. Both are available in Mirror Gray ...
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