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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. 30 Scam Phone Numbers To Block and Area Codes To Avoid - AOL

    www.aol.com/19-dangerous-scam-phone-numbers...

    Since there is no limit to a scam artist’s potential, recognizing signs of common scams will serve you well. Here are examples of three of the most common scams out there today and how to block ...

  4. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    In December 2014, Microsoft filed a lawsuit against a California-based company operating such scams for "misusing Microsoft's name and trademarks" and "creating security issues for victims by gaining access to their computers and installing malicious software, including a password grabber that could provide access to personal and financial ...

  6. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't ...

  7. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    SIM swap scam. A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  8. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  9. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: