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  2. Use case diagram - Wikipedia

    en.wikipedia.org/wiki/Use_case_diagram

    A use case diagram[ 1] is a graphical depiction of a user's possible interactions with a system. A use case diagram shows various use cases and different types of users the system has and will often be accompanied by other types of diagrams as well. The use cases are represented by either circles or ellipses. The actors are often shown as stick ...

  3. Use case - Wikipedia

    en.wikipedia.org/wiki/Use_case

    Outlines. v. t. e. In software and systems engineering, the phrase use case is a polyseme with two senses : A usage scenario for a piece of software; often used in the plural to suggest situations where a piece of software may be useful. A potential scenario in which a system receives an external request (such as user input) and responds to it.

  4. Use-case analysis - Wikipedia

    en.wikipedia.org/wiki/Use-case_analysis

    Use case analysis is a technique used to identify the requirements of a system (normally associated with software/process design) and the information used to both define processes used and classes (which are a collection of actors and processes) which will be used both in the use case diagram and the overall use case in the development or redesign of a software system or program.

  5. Use case points - Wikipedia

    en.wikipedia.org/wiki/Use_Case_Points

    For the Online Shopping System, the total estimated size to develop the software is 125.06 Use Case Points. Now that the size of the project is known, the total effort for the project can be estimated. For the Online Shopping System example, 28 man hours per use case point will be used. Estimated Effort = UCP x Hours/UCP

  6. Class diagram - Wikipedia

    en.wikipedia.org/wiki/Class_diagram

    In software engineering , a class diagram[ 1] in the Unified Modeling Language (UML) is a type of static structure diagram that describes the structure of a system by showing the system's classes, their attributes, operations (or methods), and the relationships among objects. The class diagram is the main building block of object-oriented modeling.

  7. System context diagram - Wikipedia

    en.wikipedia.org/wiki/System_context_diagram

    Example of a system context diagram. [ 1] A system context diagram in engineering is a diagram that defines the boundary between the system, or part of a system, and its environment, showing the entities that interact with it. [ 2] This diagram is a high level view of a system. It is similar to a block diagram .

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  9. Communication diagram - Wikipedia

    en.wikipedia.org/wiki/Communication_diagram

    A Communication diagram models the interactions between objects or parts in terms of sequenced messages. Communication diagrams represent a combination of information taken from Class, Sequence, and Use Case Diagrams describing both the static structure and dynamic behavior of a system. However, communication diagrams use the free-form ...