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If you want to dispute the charge or cancel your membership, the message says you must call a phone number within 24 hours. If you call the number — which you should not do — the scammer might ask for remote access to your computer.
It might show the government agency’s real phone number or even say “Social Security Administration,” for example. But caller ID can be faked. If you come across something you think is a scam, tell the FTC at ReportFraud.ftc.gov or, in Spanish, at ReporteFraude.ftc.gov.
If you want to call the company that supposedly sent the message, look up their phone number online. Remember: Never give your password to a stranger on the phone, even if they claim to be from a company you recognize.
Scammers are at it again, impersonating well-known businesses and trying to rip people off. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re hearing about the scam and what to do if you see it.
Use the number you find on your statement — never the number the caller gave you, which will take you to the scammer. If you get a call like this, tell your bank or credit card company right away. Especially if you moved money or shared a verification code.
If you suspect that the information is legit, please contact the company yourself via a trusted method: company's known website or phone number. The scam you described will allow a criminal to setup a Google Voice number using your phone number.
By phone: Call the phone number on the back of your card and tell the company why you’re filing a dispute. Follow up with a letter to your credit or debit card company. Follow up in writing by sending a letter to the address listed for billing disputes or errors. Use this sample letter.
If you give them the verification code, they’ll try to use it to create a Google Voice number linked to your phone number. (Google Voice gives you a phone number that you can use to make calls or send text messages from a web browser or a mobile device.)
Go back and review the advice in How to recognize phishing and look for signs of a phishing scam. If you see them, report the message and then delete it. If the answer is “Yes,” contact the company using a phone number or website you know is real — not the information in the email.
Scammers send fake text messages to trick you into giving them your personal information — things like your password, account number, or Social Security number. If they get that information, they could gain access to your email, bank, or other accounts.