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Compare our phone insurance and protection plans & find the perfect level of coverage for your phone or other device. Enjoy peace of mind with Protection 360 today.
Online claim in your T-Mobile Account. A details window appears providing the next steps. Ensure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the. Follow the step-by-step directions on the Assurant website to file your claim.
Protection<360> gives you access to both an insurance plan and a service contract plan, including Apple Care Service for eligible Apple devices. In New York, these options can be bought separately. In New York: The Insurance Device Protection Plan provides coverage for accidental damage, loss, and theft.
T-Mobile works with government agencies and other major wireless carriers throughout the world to block stolen devices. When you report a device as lost or stolen, T-Mobile reports the International Mobile Equipment Identity (IMEI) number, a serial number that identifies your wireless device, to an international database.
From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. T-Mobile High Speed Internet Support. T-Mobile High Speed Home Internet Sales: 1-844-839-5057. T-Mobile Home Internet Tech Support: 1-844-275-9310.
New in-store authorized repair locations. T-Mobile is upgrading 500 stores across the country to now include in-store device repairs by industry-certified experts from Assurant, with more locations to come. This is the first time T-Mobile will offer in-store repairs, and service locations are coming to nearly every major city across the country.
With JUMP! ® you can upgrade as soon as you find a device with a bigger screen, better camera, more memory, or other new features you love. Simply trade in your eligible device, and T-Mobile will cover your remaining device payments up to half of your device cost - no waiting. JUMP! is part of Protection<360>® featuring AppleCare® Services ...
Ask our community. Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!
Get the most out of your device protection with JUMP! PLUS protection plan. Check out all the features, and benefits of JUMP! PLUS protection. Learn more!
For anyone requesting a replacement phone for a defective phone, you may want to consider opening a lost/stolen device claim instead of a defective replacement claim. Read your insurance documents to ensure this is true for you. They are provided on the Assurant claim site when filing a claim after...