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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
A learning management system ( LMS) or virtual learning environment ( VLE) is a software application for the administration, documentation, tracking, reporting, automation, and delivery of educational courses, training programs, materials or learning and development programs. [1] The learning management system concept emerged directly from e ...
The Alternative Learning System (ALS) is a parallel learning system in the Philippines that provides a practical option to the existing formal instruction. When one does not have or cannot access formal education in schools, ALS is an alternate or substitute. The system only requires learners to attend learning sessions based on the agreed ...
ServiceNow is a platform-as-a-service, that allows for the operation of enterprise and technical management support systems, such as IT service management and help desk functionality. The company's core business revolves around management of "incident, problem, and change" IT operational events.
Central processing unit. A central processing unit ( CPU ), also called a central processor, main processor, or just processor, is the most important processor in a given computer. [1] [2] Its electronic circuitry executes instructions of a computer program, such as arithmetic, logic, controlling, and input/output (I/O) operations.
Microlearning. Microlearning refers to a set of compact e-learning modules that are designed to reduce learner fatigue. The modules can be educational, professional, or skill-based, and are usually designed to be less than 20 minutes long, with a single learning objective or topic. [1] The name originates from the Greek word 'micro' meaning ...
E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...
Rapid learning. Rapid learning (or Rapid eLearning Development) has traditionally referred to a methodology to build e-learning courses rapidly. [1] Typically the author will create slides in PowerPoint, record audio and video narration on top of the slides, and then use software to add tests, or even collaboration activities between the slides.