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Tess, by Travel eSolutions, LLC, is an online application completely dedicated to helping travel agents and agencies become more efficient and accurate. Whether you are a large host agency or a single agent Tess will save you time and money. It all starts with your clients, managed in a custom CRM. You record the trips and bookings that you ...
The data from Tess can be used for Metric like your bookings by Tour Operator or Trips by Country.
Technology Solutions for Travel Agents. Any device, Anytime, Anywhere. Available on your desktop. On your iPad and Tablet.
Using TESS, you can send tasks to your client allowing them to update contact information, provide payment details, and more! Start from the Trip Information tab of a trip, under a client click Schedule automation email.
Tess For The Agency. Tess is dedicated to providing "The Agent" the very best software to help them run their business. At the same time it provides Agencies and Host with the tools they need to manage agents and perform all back office duties required.
Training Videos. Each of these short videos will show you how to do one specific thing, from creating your account to creating a group trip. Most videos are under five minutes so you can learn what you need quickly and get back to work!
Charts: The charts provide a high-level view of where you send the most people and which operators you use the most. Custom Reports: If you are on the Advanced package we can build custom reports for you that you can run anytime. Any data in TESS, including custom tabs, can be used in reports.
From your client list, click the Import/Export button in the upper right corner. Click Import Clients. Download the TESS template, or use your own. When your template is ready, drag and drop it inside the dotted lines, or click Select Import File to browse for it on your computer.
There are three types of trips in TESS, standard trips, group trips, and proposals. In TESS trips and bookings are different. You will always start with a trip, then add one or more bookings to the trip. View the Trip Training section for details on creating and managing trips.
Need help with TESS? You are in the right place! Each section of this documentation includes a short video (3 to 7 minutes) followed by step-by-step instructions with screenshots.