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Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household.
Canceling your Assurance Wireless services by phone is by far the simplest and quickest way to get it over with. All you have to do is to contact the company’s customer support service at 1-888-321-5880, ask to speak to a representative, and then, ask the agent to terminate your service.
In My Account, click on the Quick Actions to see: What’s new at My Account (For customers who joined before August 22) Annual Renewal. Lost Your Phone. Edit My Contact Info. Data, Minutes and International Plan Add-Ons. Experience the new My Account now.
Inform us immediately upon learning that you no longer qualify for Lifeline service from Assurance Wireless, and we will discontinue your Assurance Wireless Lifeline service. You may continue to use your Assurance Wireless phone and account at the low non-Lifeline rate of 10¢ per minute and 10¢ per text message.
1-888-321-5880. Use it. Don't lose it. Talk, text or use your mobile data every 30 days to keep your benefit. Contact Assurance Wireless with any question you have about the Lifeline Program. We are available through mail, phone, or email! Don't miss out!
To switch from Assurance Wireless to SafeLink, make sure to follow these simple steps: Verify your SafeLink eligibility. Surely, you must be Lifeline and ACP-eligible, otherwise, you wouldn’t be able to participate in Assurance’s program either.
Quick Summary: Canceling with Assurance Wireless is not as complicated as it might seem. Step 1: Kickstart your switch by porting your number to your new provider. Step 2: Contact customer service. Step 3: Lay out why you are canceling with them.
Using your current phone, please dial 611 or 1-888-321-5880 and have your IMEI and SIM Card number handy. Press 1 to confirm you are calling about your account. Press 5 to select “Anything Else” option. Press 1 to “move your service from your current phone to a new phone”.
To re-certify your Assurance Wireless account online you can visit the Assurance Wireless website, enter your phone number log in to your account. After logging in to your account, follow the instructions to complete your recertification process.
Don't lose it. Talk, text or use your mobile data every 30 days to keep your benefit. Submit a Lifeline application through Assurance Wireless and stop back by the website and use your application ID to track the progress of your application.