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What can we help you with? Orders & Purchases. My Account. My Best Buy® Membership. Product Repair & Support.
With Best Buy Geek Squad coverage, you can receive remote help with diagnosing and troubleshooting any issues you may have with your devices. The Best Buy customer service team is available 24/7 to answer any questions or concerns you may have.
Safe in-person help. If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778. You can also make an appointment to work with an Agent at any Best Buy store or in your home.
The full range of Best Buy support. With Best Buy Geek Squad coverage, you can receive remote help with diagnosing and troubleshooting any issues you may have with your devices. The Best Buy customer service team is available 24/7 to answer any questions or concerns you may have.
If you have questions regarding your My Best Buy® Credit Card account, please call Citibank at 1-888-574-1301. TTY: Use 711 or other Relay Service. If you have questions regarding your My Best Buy rewards earned when shopping with your Card, please call Best Buy’s Customer Care team at 1-888-237-8289
When choosing Best Buy, your appliance will be delivered or installed by either Geek Squad or one of our authorized service partners. We require our service partners to conduct a background check on any person they hire to enter your home.
Whether your card has expired or you want to switch to a card with better rewards, you can easily update your billing info online or call us at 1-800-433-5778. Please have your new payment information ready, as well as your Geek Squad Protection Plan number, if you happen to have it.
Installation, Support & Repair Services at Best Buy. Get the help you need for the technology project in your home. Get in contact today.
Use the Best Buy store locator to find stores in your area. Then, visit each Best Buy store's page to see store hours, directions, news, events and more.
BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support. Visit your local Geek Squad at Best Buy at 1980 Griffith Rd in Winston-Salem, NC to have a product installed, protected or repaired.