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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
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From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
ID Protection by AOL works around the clock to help guard your online reputation and secure your usernames, passwords and personal information; all for only $11.99/month, a much lower cost than paying for these services separately or recovering from identity theft.
At its essence, identity management essentially involves two fundamental groups of processes: (1) the processes of identifying a person and issuing a credential to evidence that identity (“identification”), and (2) the processes of using that credential to later verify that a particular person claiming to be that previously identified person is, in fact, such person (“authentication”) [9].
If you have forgotten your username you might be able to get the system to remind you. If you: then this special page can help you recover access to your account: Go to Special:PasswordReset and enter your email address, and the system will send an email containing, among other things a, a reminder of your user name.