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Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
Pramoedya Ananta Toer (EYD: Pramudya Ananta Tur; 6 February 1925 – 30 April 2006), also nicknamed Pram, [1] was an Indonesian novelist and writer. His works span the colonial period under Dutch rule, Indonesia's struggle for independence, its occupation by Japan during the Second World War, as well as the post-colonial authoritarian regimes of Sukarno and Suharto, and are infused with ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
Golkar. The Party of Functional Groups ( Indonesian: Partai Golongan Karya ), often known by its abbreviation Golkar, is a centre-right big tent [ 9] political party in Indonesia. Founded in 1964 as the Joint Secretariat of Functional Groups (Indonesian: Sekretariat Bersama Golongan Karya, Sekber Golkar ), it is the oldest extant political ...
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Sitti Nurbaya: Kasih Tak Sampai ( Sitti Nurbaya: Unrealized Love, often abbreviated Sitti Nurbaya or Siti Nurbaya; original spelling Sitti Noerbaja) is an Indonesian novel by Marah Rusli. It was published by Balai Pustaka, the state-owned publisher and literary bureau of the Dutch East Indies, in 1922. The author was influenced by the cultures ...
Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [ 1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...